ABOUT
THE COMPANY
Alexander Media Creative is a creative agency that offers digital solutions for small and medium-sized businesses. With over eight years of experience in the digital media industry, we are proud to help businesses build a strong online presence. Our main goal is to make digital solutions affordable and accessible, so every business can succeed online, no matter their size or budget.
We offer a range of services to support your business. Our photography services include professional corporate headshots, event highlight photography, and portrait photography. Whether you need photos for your website, social media, or promotional material, we can help you look your best.
Our video services are designed to bring your brand to life. We offer event filming and streaming, promotional videos, social media content creation, and podcast editing. From capturing your events to creating content for your digital platforms, we help you engage with your audience through high-quality video.
In addition, we provide web design services to suit different needs and budgets. Whether you need a bespoke website tailored to your brand or want to choose from our range of affordable website templates, we ensure your website is both beautiful and functional.
We also run an online shop with affordable digital resources to help your business grow. From e-books full of useful tips to easy-to-use website templates, we give you the tools to manage and improve your digital presence.
At Alexander Media Creative, we are passionate about helping businesses succeed in the digital world. Our focus is on quality, creativity, and affordability, making us the perfect partner for small and medium-sized businesses looking to grow online.
FAQs
What services do you offer?
We offer photography, video production, web design, podcast editing, and digital resources like e-books and templates.
Do you work with small businesses or startups?
Yes, we specialise in supporting small and medium-sized businesses with tailored, cost-effective solutions.
How much do your services cost?
Our pricing is flexible and affordable. We offer custom quotes based on your needs and budget.
Can I request a custom package based on my needs?
Absolutely! We’re happy to create a package that fits your specific goals and requirements.
What are the Service Payment terms?
If the service amount is below £1,000 , the payment is required in full a month before any work is commenced. (If the service is booked within a month of the work date, full payment is required straight away to book the service).
If the service amount is over £1,000, a 50% non-refundable payment is required to book the service and the remaining 50% is required when the work is complete and then the work product will be released to the client.
If the business has a requisition payment system, we can work out a different set of payment terms.
Do you provide refunds on services?
At Alexander Media Creative, our goal is to deliver high-quality products and services that meet our clients’ needs and leave them fully satisfied. We begin each project with a planning meeting to understand your goals, gather inspiration, and agree on clear deliverables. This helps ensure we stay aligned with your vision from start to finish.
Because we dedicate time and effort to meeting your expectations, we do not offer refunds once work is completed. However, we’re happy to make reasonable amendments, provided they fall within the original scope of the agreed deliverables.
A full refund will only be issued if, for any reason, we are unable to carry out the agreed services.
What is your process for starting a new project?
We start with a discovery call to understand your goals, then create a clear plan and timeline before getting to work.
How long does it take to complete a project?
Absolutely. Timeframes vary by project, but we always aim to deliver high-quality work on time. We’ll discuss timelines at the start.
Do you offer photography and video services outside of the West Midlands?
Yes, we’re open to travel depending on the project—get in touch to discuss details.
What makes your agency different from others?
Often, businesses have to work with three separate companies to get photography, video, and web design services. At Alexander Media Creative, we offer all three in one place—saving our clients time, money, and the hassle of managing multiple suppliers.
We also focus on affordability, creativity, and personal service. With over 8 years’ experience, we know how to help small businesses thrive online.
